general

• PAYMENTS AND REFUNDS

  • Once a portrait session has been performed, your session fee is non-refundable, as it covers the time and skills invested by Sarah V Villafañe Photography up to and through that point. 

  • We require full payment for prints and products at the end of your session (via cash, check, or credit). No order will be designed or submitted until paid in full.Online galleries, blog posts and social media sneak peeks will not be posted until all payments are made. 

• TARDINESS

  • If you arrive late to a session in will result in the loss of time to get the best images possible. If you are more than 45 minutes late, you are counted as a "no call no show" and forfeit your deposit and session fees. 

• No Call No Show Policy

  •  If you miss your scheduled session with no notice, you will be considered a no call no show. In this instance, you forfeit both your deposit and the session fee for the time and skills invested by Sarah V Villafañe Photography.

rescheduling/cancellation

• Sarah V Villafañe Photography reserves the right to reschedule any session or projection meeting due to photographer illness, personal emergency, or inclement weather. If a session cannot be rescheduled due to photographer cancellation, we will refund your paid session fee.

• Clients reserve the right to reschedule any portrait session or projection meeting with one week PRIOR notice to the photographer, at no additional fee. You are allowed to reschedule this way only once. Any additional rescheduling will incur additional fees.

• If you prefer to cancel your session, instead of rescheduling at least one week prior, you may pay a cancellation fee of $50.

• Rescheduling or canceling of your session’s date within 72 hours may incur additional fees and you will not receive a refund of your sitting fee or deposit. 

digitals

• RAW photos are provided at the discretion of Sarah V Villafañe Photography. 

• Online galleries will be available on Dropbox for at least 3 weeks for download. Please back up all digital copies of your photographs during this time. We recommend an external hard drive or flash drive. 

• Sarah V Villafañe Photography cannot guarantee the results or quality of prints made by clients or by clients' chosen labs. For consistent, quality results made to last a lifetime, please purchase your prints directly from Sarah V Villafañe Photography.

• Digital files purchased or provided are for personal archival purposes. Digital files may NOT be used to make your own albums, canvases, or any other photo products, without our express written permission.

• Sarah V Villafañe Photography will make every effort to retain your files for up to 6 months from the date of your session. All print orders made by you or family members should be placed during this period.

portrait sessions

• A nonrefundable deposit is due immediately upon reservation of your session. This can be collected through our online booking system, or through online payment forms.  

• We will not reserve a date or time without payment.

• Sarah V Villafañe Photography strives to have your portraits ready to view and order within 3-4 weeks after your session. However, due to the level of attention we provide to your images, your wait may be longer. We appreciate your patience!

weddings & events

• A deposit of 50% of your quoted coverage fee is due immediately to reserve your event date, along with your signed contract. We will not reserve a date or time without BOTH your payment and the signed contract. The remainder of your full balance is due no later than 2 weeks before your event date. 

• You may choose your print items at our in-person ordering session, and must pay for these items IN FULL immediately, before any order will be made.

• You are responsible for a minimum print order of $200, in addition to the cost of your wedding day coverage.

• Sarah V Villafañe Photography strives to have your event images ready to view and order within 6-8 weeks after your event date. However, due to the level of attention we provide to your images, your wait may be longer. We appreciate your patience!